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Intelligent automation to digitise your processes!

“The efficacy of any Digital transformation is dependent on end-to-end process alignment and automation of repeated tasks. 35% of typical processes can be automated at 1/3rd cost of manual labour using Artificial Intelligence and process automation tools.Major advances in Natural Language Processing, Machine Learning & Artificial Intelligence  are defining the of future of work. Intelligent automation  is key to enhance customer experience and achieve operations excellence :

Increase engagement and customer satisfaction
Eliminate errors and rework
Enhance productivity and optimise resources
Ensure agile compliance with new regulations


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Twitter Management

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Integrated Solution

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As per Juniper research "Chatbots will be responsible for cost savings of over $8 billion annually by 2022, up from $20 million in 2017". With over 100,000 bots in production, companies should look at a comprehensive strategy to use intelligent bots for internal and external interactions e.g. Product information bots, customer service bots, survey/data collection bots, employee coaching bots, broadcast bots, scheduler bots , task bots etc.

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End to end automation

Transform your customer journey by providing a uniform, omni channel "digital customer experience", Use "No touch" Straight through procession of standard transactions using AI based decision algorithms to dramatically reduce your cost to serve.

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Simplify operations

Intelligent automation can dramatically improve organizational efficiency by digitizing complex transactions—reducing call center costs; rekeying of data; manual processing; distributing, delivering, and storing paper forms and documents.

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Robotic process automation via eForm

Shoal eForm solution provides a secure, error free way to manage data across all stakeholders (internal and external). It has an Inbuilt Digital Vault with bank level security to store information and documents. It enables you to fill forms automatically from Data stored in secure Vault. Store and attach supporting documents such as Credit Reports, Pay slip, etc. to the completed form, electronically.


Think different, Do exellent!

With social media such a force online now, companies have now been able to leverage those tools to increase their link popularity. Utilising blogs, forums, Twitter, etc to help build communities that naturally want to link. We help generate traffic via social media sites such as Facebook, YouTube, Twitter, Google+ Linkedin, Stumbleupon, Reddit etc to your website.
We even generate social media relevant content for your site. Below is a summary of activities we perform and our popular SMO packages:

One service – boost the world!

Our Social Media Services gives you the possibility to connect and share information leading to an increase of the brand, products or services awareness. The results of Social Media Advertising are reflected in the number of retweets, shares, comments, likes and views. Social Media Marketing encourage user-generated content in most popular being Facebook, Google+, Twitter, Pinterest and LinkedIn.


Tell us your problem

Our team can help you unlock the full potential of your social media marketing, SEO and online publicity!
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Contact us now for a no obligation free trial at info@shoal.cloud